Wazawazi Return Policy
Eligibility for Returns
All items purchased on the Wazawazi website can be returned within 7 business days from the delivery date, subject to the following conditions:
Non-Returnable Conditions
We do not accept returns in the following circumstances:
- Customer dislikes the product (color, material, style)
- Product has been used, worn, or altered
- Return request is made after 7 business days from delivery
- Product is missing original packaging or accessories
Return Process
Important Recommendations:
- Carefully review product descriptions before purchasing
- Inspect items immediately upon delivery
- Ensure the product meets your expectations before use
The Return Process
Contact Us​
Reach out through our official website Provide order details and reason for return
Return Validation
Our team will guide you through the return process. Verify the return meets our eligibility criteria
Product Preparation​
Pack the item securely Include all original accessories Attach the original delivery note
Quality Inspection
Returned items undergo a thorough quality check If valid, the return will be processed
Return Approval
Wazawazi will review and approve the return We will provide return shipping instructions
Dispatch
Wazawazi will contact you and inform you of the dispatch of the product.